Asian executives spend a week in Shannon learning the ‘Irish way’ of hotel keeping

Ten executives from the Gloria Hotels & Resorts Group in the Far East have spent a week learning the ‘Irish way’ of hotel-keeping at the Shannon College of Hotel Management in Co Clare.

The week-long programme included visits to hotels in the region and represents the first executive education course undertaken by a Chinese international group at an Irish higher education institute. 

Shannon College of Hotel Management currently has 400 students, almost 50pc of which are international students, with 70pc of those from China. 

“China is working hard on developing its own hotel offering and they want to learn more about how we do it.  They are particularly interested in what we do at a customer service level,” said director of the Shannon College of Hotel Management Phillip Smyth. 

“Of course a big attraction for this group is that this region was the first place that their President Xi Jinping visited when he came to Ireland in 2012.”  

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